HelpCAST: Online Help Made Simple, Secure, and Private

HelpCAST lets you help or get help from anyone, anywhere, without apps, downloads, or accounts. All you need is a browser and a link. It’s as easy as sharing a connection and starting a conversation.

Choose Your Option

Offer Help

Send a link to someone who needs assistance. See what they see through their camera and draw on their screen to guide them step-by-step. It’s like being there with them.

Request Help

Send a link to someone who can help you. Show them what you need through your camera and follow their instructions on your screen. It’s like having an expert by your side.

Voice Only

Talk to someone who can provide support or guidance without needing video. Completely anonymous and confidential, perfect for when privacy matters most.

Your Privacy Matters

HelpCAST is powered by Magnetar by KP9 Interactive, ensuring every conversation is private and secure.

• No Data Retention: Your sessions are fully encrypted and leave no digital trail.
• No Metadata Collection: No tracking of who, where, or when.
• Complete Anonymity: You decide what to share - or not share - during your call.

When your call ends, all traces disappear.

How to Use HelpCAST

HelpCAST works on any device with a browser and a camera.

1. Visit HelpCAST.live.
2. Pick an option: Offer Help, Request Help, or Voice Only.
3. Generate a link and share it with the other person.
4. Start the video or audio call and use real-time tools like screen drawing to solve the problem.
5. End the call when done - no data is stored.
   

Why Choose HelpCAST?

• Fast and Simple: Skip the hassle of apps and accounts - just share a link.
• Secure and Private: Conversations are encrypted and ephemeral, ensuring total privacy.
• Versatile and Flexible: Use it for technical support, education, health, counseling, or any scenario requiring clear communication.
• Cost-Effective and Efficient: Save money and time by solving problems remotely, reducing unnecessary travel and downtime.

Who Benefits from HelpCAST?

Maintenance Companies

Solve simple problems remotely - improving service response times, reducing travel costs, and minimizing weather-related risks.

Teachers and Students

Enhance online learning with interactive tools that make concepts clear and engaging.

Doctors and Patients

Enable personal and effective consultations while maintaining privacy and avoiding physical visits.

Counselors and Clients

Have confidential conversations without revealing identities or locations.

Experience the future of online help.

Visit HelpCAST.live today and try it for free.

Have questions? Contact us - we’d love to hear your feedback and explore how HelpCAST can help you or your business.

Known Issue:

The encrypted communication utility operates as a decentralized peer-to-peer system. However, the signaling server acts as the negotiator and handles the initial logic load. This is a critical step, and in some cases, video connections may not work on certain devices or due to specific device settings.

To mitigate any issues:

• Ensure you allow all permissions for the microphone, camera, and motion sensors when prompted.
• Confirm that no other browser tabs or applications are using these resources simultaneously.

These permissions are safeguards, giving you full control before enabling your camera for remote assistance. Without granting these permissions, the utility will not function properly for video or AR-based interactions.

Note: Motion sensors are essential for augmented reality (AR) features, enabling you to draw on reality and visually illustrate instructions. This known issue will be addressed in a future update to enhance compatibility and reliability.

Comparison Chart: HelpCAST vs. Competitors

What Will It Cost?

We’ve kept our pricing simple and accessible to fit businesses of all sizes:

1. For Larger Companies:

• $1,000 per year: Includes a license with your own branding (logo and colors) on the HelpCAST platform.
• $250 per month: Provides unlimited connections and call time for your team and customers.

This option is perfect for businesses that want a professional, seamless experience with custom branding and your own URL.

2. For Smaller Companies and Individuals:

• Use HelpCAST.live for free, with a limit of 5-minute calls per session.
• Perfect for occasional use or businesses just getting started.

Why This Model Works

• Flexible Access: Smaller businesses can test HelpCAST with no risk, while larger companies enjoy premium features.
• Scalable Solution: Unlimited usage at $250/month allows you to budget confidently without worrying about overages.
• Affordable Customization: Branding ensures your customers see your identity, not a generic platform.

With HelpCAST, we’re providing a cost-effective tool that’s built for businesses of all sizes—scaling with your needs as you grow.